Service Update - Disabling Port 25

As part of our efforts to minimize mail deferrals, we will be deploying a popular and simple technique to combat outbound SPAM i.e disabling Port 25 for MUAs (such as outlook, thunderbird etc). Port 25 will be disabled in the third week of January and we will announce the final date soon.

Port 587 has already been enabled as a replacement and we encourage all Customers to enable Port 587 for SMTP connections.

To change the SMTP Port you need to enable Port 587 in the following way:

• Outlook: Tools >> Account Settings >> Email >> Change >> More Settings >> Advanced >> Outgoing server (SMTP)

• Thunderbird: Tools >> Account Settings >> Outgoing server (SMTP) >> Edit >> Port

Coupled with SPF and DKIM that we launched earlier, disabling Port 25 will help ensure a more stable and seamless email experience for all the Customers.

IMPORTANT UPDATE : LINUX Hosting - Modifications in your .HTACCESS files‏

All LINUX Hosting Customers

After investigating a certain hack, we've discovered a certain vulnerability in the cPanel set-up which could potentially allow an attacker to gain access to files and databases from other packages.

To prevent issues arising from the above, we have disabled the use of "Options +FollowSymlinks" in the .htaccess file. If a website is using that code, you will receive a "500 Internal Server Error" while browsing that directory.
(Most Joomla/Wordpress/Drupal content management systems use the line of code in their .htaccess files).

As a workaround, you will need to replace "FollowSymlinks" with "symlinksifownermatch" as its more safer option from the .htaccess file. We already have "SymlinkIfOwnerMatch" enabled for entire "/home" directory.

The vulnerability was a real concern, which is why the changes needed to go live immediately. We do apologize if you have encountered a "500 Internal Server Error" owing to the change.

NOTE : Older Linux Hosting packages (before cPanel) will not be affected by this modification.

You are always free to get in touch with our Support Team incase you have any clarifications in this regard.

Sincerely,
KLIK247 Support